A Day in the Life of a Technician

What do you do first thing in the morning? A nice cup of Jo or a freshly squeezed orange juice sounds just about right. But for an auto service technician, mornings usually look a bit different, sometimes completely dark, as their special skillset is required at all times of the day. Not to be mistaken, it isn’t a negative routine, but a challenging one, as one day never looks like the other and towing technicians have to always be on the top of their game while also wearing a fresh smile.

Trained and Capable for Any Emergency

Auto service technicians go through comprehensive training in order to be able to operate heavy machinery alongside mechanical facilities and tools. This vast kind of knowledge is not to be taken lightly, as there are constant innovations in the auto roadside service field. Combining this theoretic knowledge with its practical application is what makes a good technician. Applying all this in a courteous manner and with high levels of service awareness is what makes a great technician. The suitable equipment plus a correct use of it will get the technician to resolve any roadside problem, to the customer’s complete satisfaction. And there’s nothing more satisfying than getting people out of a jam precisely when they feel like their day can’t get any worse.

Doing the Job

One of the most important things of being a technician in Markham is thoroughly knowing its roads. This makes the job easier and allows for shorter response times.It all starts with a call, your call, to Markham Towing’s dispatch. Then, it’s up to the appointed technician to quickly get on site, and take perfect care of the customer. Keeping safety first in priority means making sure everything and everyone is out of harm’s way. This is tremendous responsibility we’re talking about. Then, the problem has to be resolved, quickly, effectively, professionally. Once you’re done, you send the customer on their way, feeling better. That’s what it’s all about: making someone else’s day a bit better, somewhat easier.

Delivering the Goods

Whether the technician fixed up the vehicle on site or towed it to a further needed repair in the auto shop, the job is done and the situation resolved. Until next time, drive safely, and remember- we are here when you need us, where you need us.